Virgin Blue Faces $20M Hit From Computer Outage
By Adrian Schofield adrian_schofield@aviationweek.com
Auckland
Virgin Blue (VB) estimates an 11-day disruption caused by a computer system failure will cost it up to A$20 million (US$19.7 million), and the carrier is signaling it will seek compensation from its IT providers.
The outage of its Navitaire/Accenture-hosted reservations and check-in system resulted in “severe interruption to [VB’s] business,” according to the airline. It says it will be ...
