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Virgin Blue Faces $20M Hit From Computer Outage







By Adrian Schofield adrian_schofield@aviationweek.com
Auckland

Virgin Blue (VB) estimates an 11-day disruption caused by a computer system failure will cost it up to A$20 million (US$19.7 million), and the carrier is signaling it will seek compensation from its IT providers.

The outage of its Navitaire/Accenture-hosted reservations and check-in system resulted in “severe interruption to [VB’s] business,” according to the airline. It says it will be ...







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