Hamilton Sundstrand Opens New Call Center
By Lee Ann Tegtmeier leeann_tegtmeier@aviationweek.com
Hamilton Sundstrand’s new customer response center is going live today, which means operators flying any of the 70,000 aircraft that contain one of the 4 million systems with its parts can receive technical assistance or order spare parts through one phone number or email address.Customers have had about 20 entry points for receiving technical information before; now this network is linked ...
