Bombardier Establishing OEM-Owned Service Centre in Singapore for Business Aircraft

Bombardier Aerospace on February 15th announced that it will open a full-scale company-owned and operated service centre in Singapore in 2013. The new service centre will form the cornerstone of Bombardier’s comprehensive customer services offering in the Asia-Pacific region and ensure that Bombardier Business Aircraft customers have even broader access to Original Equipment Manufacturer (OEM)-backed service.

The new facility will be the second service centre operated by Bombardier outside of North America, bringing the total number to 10 worldwide. It will be capable of performing a variety of light to heavy maintenance tasks on all Bombardier Learjet, Challenger and Global aircraft.

Bombardier’s Singapore Regional Support Office (RSO), opened in late 2011, will work in conjunction with the new service centre location as well as the company's current Singapore parts depot. Together with other facilities based in the Asia-Pacific region, Bombardier will create a full-service customer support hub in the region to complement existing regional networks in North America and Europe.

“We want to ensure our customers in the Asia-Pacific region have access to the full range of customer support and services in their own time zone and in their own region. It is a reflection of our commitment to current and future operators that no matter where they fly, they will have access to our OEM-backed support,” said Éric Martel, President, Bombardier Customer Services & Specialized and Amphibious Aircraft.

“By 2030, there could be more than 1,100 business jets in service in the Asia-Pacific region, and we are ready and committed to support our existing and future customers, which we expect will make up a large portion of that fleet,” he added.

Bombardier currently operates 10 dedicated support facilities in the Asia-Pacific region, including five parts depots, as well as RSOs in Tokyo, Japan and Shanghai, China for commercial aircraft; in Singapore and Hong Kong for business aircraft; and in Sydney, Australia for both business and commercial aircraft customers. This network currently supports an installed Bombardier Business Aircraft fleet that had reached a total of 170 aircraft in 2011.

In addition to the Company’s wholly owned service centres, parts depots and regional support offices, Bombardier’s business and commercial aircraft customers have access to a broad network of 56 Authorized Service Facilities and Aircraft-On-Ground Line Maintenance Facilities in 27 countries.

About Bombardier
A world-leading manufacturer of innovative transportation solutions, from commercial aircraft and business jets to rail transportation equipment, systems and services, Bombardier Inc. is a global corporation headquartered in Canada. Its revenues for the fiscal year ended January 31, 2011, were $17.9 billion, and its shares are traded on the Toronto Stock Exchange (BBD). Bombardier is listed as an index component to the Dow Jones Sustainability World and North America indexes. News and information are available at www.bombardier.com or follow us on Twitter @Bombardier.


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