Embraer EEC program enrolls 100th jet in North America

Worldwide maintenance program is available to the entire executive jets portfolio

São José dos Campos, October 20, 2010 – Embraer celebrates a milestone as it enrolls the 100th North American jet in Embraer Executive Care (EEC), a comprehensive maintenance program. Currently, 65 percent of the North American fleet, including the Phenom 100, Phenom 300, Legacy 600, and Executive Jet Shuttle aircraft, is enrolled in the program.

Eighty-five percent are enrolled in eMaintenance, the Company’s web-based, aircraft maintenance tracking program. Together, the EEC and eMaintenance programs provide a complete maintenance support package to customers.

Embraer offers customers a worldwide network of well-equipped authorized service centers that have parts inventory and are staffed by highly-trained and experienced technicians. The Company also has parts distribution centers strategically located in São José dos Campos (Brazil); Ft. Lauderdale, Florida, and Louisville, Kentucky (USA); Villepinte (France); Beijing (China); and Singapore.

About Embraer Executive Care
In 2002, Total Legacy Care (TLC) was introduced in North America to coincide with the first deliveries of the Legacy 600 jet. The program was renamed Embraer Executive Care (EEC) in 2006 and was expanded to encompass Embraer Executive Jets’ growing product line. New features, such as Mobile Recovery Service, were added to the EEC Enhanced module to cover travel expenses for an Aircraft On Ground (AOG) rescue team. In 2010, Embraer introduced EEC “Pay What You Fly” pricing, eliminating minimum flight-hour requirements and changing the way customers pay for this service.

EEC continues to gain acceptance with Embraer Executive Jets customers who enroll in the program at the time their new aircraft is delivered. The original customers are now renewing for a second term for their Legacy 600 aircraft. For more information about EEC in North America, contact Embraer Executive Jet Services at +1 (954) 359-2060 or eec.northamerica@embraer.com. For other regions, visit www.EmbraerExecutiveJets.com/cs.


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