FL Technics Spare Parts brings Client relations to a new level by adopting ISO Quality Management Standards

Having fully implemented the ISO 9001-2008 requirements, FL Technics Spare Parts, a subsidiary of the global provider of integrated aircraft maintenance, repair and overhaul services FL Technics, brings Customer support and partner relations to a considerably higher level. Upon the forthcoming issuance of the certificate, the company will become an approved ISO organization with high quality B2C and B2B interaction systems.

The implemented Quality Management system ensures that FL Technics Spare Parts maintains strong control of the entire supply process, including tight interaction with the OEM partners and constant supervision of its subcontractors’ operations (logistical subcontractors), thus minimizing the procedure gaps and hastening the Customer support.

The ISO certificate, issued upon the audit by an independent third-party accreditation body, will prove that FL Technics Spare Parts both works in strict compliance with the public purchasing requirements and has a thoroughly structured separation of responsibilities within the company. This not only provides prompt responsiveness to every single client’s RFQ, but also substantially improves the efficiency of FL Technics Spare Parts in the highly competitive industry. The implementation of ISO 9001-2008 requirements proves FL Technics Spare Parts’ commitment to provide its clients with only high quality, safe and tailor-made services.

‘The aim of the ISO 9000 certificate is to increase the satisfaction and inspire the trust of our current as well as future clients and partners. By improving the process quality and through a significant minimization of the failure rate, FL Technics Spare Parts will show its compliance with the highest international quality management standards,’ commented the CEO of FL Technics Jonas Butautis.

As planned, the internal and external audit shall be carried out by a third-party accreditation body within 1-1,5 months period, since FL Technics Spare Parts is fully set to pass the certification process.

In order to maintain the effective quality policy, FL Technics is constantly developing market and customer analysis systems, investing in its employees’ qualification and competence, embracing new technologies and promoting social responsibility in its community.

With the head office, main technical facilities and its own stock based in Vilnius, as well as with stocks in Poland and Russia, FL Technics Spare Parts provides a wide range of spare parts solutions which cover sales, exchange and loans, consignment, PBH programs, component pool excess, logistics, 24/7 AOG support, etc. The company offers technical support for aircraft spare parts, including aircraft and engine components as well as wheels & brakes, auxiliary power units (APUs), landing gear, in-flight entertainment systems (IFEs) and thrust reversers.

About FL Technics:

FL Technics is a global provider of tailor-made solutions for aircraft maintenance and repair. Company specializes in base and line maintenance, full aircraft engineering, engine management, spare parts and components support, logistics and distribution, technical training and consulting services, landing gear overhaul.

FL Technics acts as one-stop-shop maintenance solutions’ provider for Commercial and Business aviation, serving customers from Europe, the CIS, Africa and Asia-Pacific. With offices in Lithuania, Russia, the United Kingdom, Poland, Italy and Malaysia, the company provides services in 2 base maintenance facilities in Lithuania and Ukraine, as well as a combined network of 32 Line Stations across Europe, the CIS, Africa and Asia-Pacific. FL Technics is an EASA Part-145, Part-M, Part-147, Part-21 certified company, as well as a Boeing GoldCare Program partner, with certificate approvals in Russia, Bermuda and other countries.

FL Technics provides integrated technical services for Airbus A300/A310/A320/A330/A340/A380, Boeing 737 CL/ 737 NG/ 747/ 757/ 767/ 777; Bombardier CL600-2B19; ATR 42/72; EMB 135/145; MD 80; FOKKER 50/70/100 and SAAB 2000/340 types of aircraft.

FL Technics is a member of the Avia Solutions Group family – WSE listed provider of the integrated aviation services. For more information about FL Technics, please visit our website at www.fltechnics.com.